Returns & Exchanges

At Squares Hardware, we stand behind the quality of our home improvement supplies and offer a 30-day return window for most unused items in their original packaging. We aim to ensure your renovation projects are supported by the best tools and materials with a seamless exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the specific hardware items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer packaging, ensuring all screws, components, and manuals are included to qualify for a full refund.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.